License Renewal Information

The Board will utilize an online platform called Certemy for renewal submissions. This platform allows for electronic submission and communication for all renewal items. Submitting your items through the account you create in Certemy will be the only option for submitting a renewal beginning this renewal year.

For any provisional licensees who will be submitting a provisional extension request, this request will be submitted through the Certemy platform along with your renewal.

A complete packet includes:

  1. A completed Annual Licensure Renewal Application Form.
  2. A copy of the verification form (CEU certificate) for each of the courses you listed on your renewal application form. Members of RID may submit your RID transcript as verification.
  3. A fee of $150.00, payable online with a credit card, cash, certified check, money order payable to NCITLB. Personal checks will not be accepted.
  4. A completed public notice statement form.
  5. (If applicable) A copy of your current certifications or classifications (RID, NCICS, TECUnit, etc).

Step by step instructions on how to register/login with Certemy:

  1. Navigate to the new system login page: Use the appropriate link above to access the portal.
    Enter your Login Email: Use the email address that the is on file with the Board, this email will be the email address you received the notification emails to.
  2. Password: Use the Reset Password link on the login page
  3. View your License: Once logged in, you will see your license on the left side of the screen.  Tip: Notice the small circles below the certificate name. They represent the steps (requirements) for that certificate and are color-coded. Green means complete and white means incomplete.
  4. Complete your Licensing Requirements: Completing the steps (requirements) for each license is easy. First, select the license on the left side of your screen. Then click on any of the steps on the right side of your screen to view or complete the corresponding requirement.  Tip: You’ll see the status (complete, partially completed, or incomplete) for each step together with the due date. The system will automatically send you email alerts as you approach the due date for an incomplete step.
  5. You can then log in each time you want to work on your license.

Renewal Tips & Resources:

I need a receipt for the renewal payment, how do I get one?

If you need a receipt of payment for your license renewal, you have access to this receipt within your digital wallet.  There is a tab called “receipts”, click on this tab and you can print or download your receipt of payment.

I took a course that was 0.125 CEUs, but the system only allows for two decimal places, what do I do?

Please enter any CEUs that are worth 0.125 as 0.13, and we will note the difference on our end while reviewing the information.

How do I enter my CEUs, as a whole number or as a decimal?

Please enter your CEUs as a decimal. If a course is worth 0.10 CEUs, please enter the CEU as 0.10, and not 1.0.

I am using my RID transcript for all of my CEUs, do I need to upload it each time?

Yes, for each entry please indicate the course, and upload proof of CEUs for each course. If using your RID transcript, you will need to upload your RID transcript each time.

Are we allowed to obtain all our CEUs required to renew online?

Yes, the Board removed the requirement for obtaining CEUs in a traditional classroom setting. A licensee may obtain all CEUs online, if desired.

(a) A licensee shall earn at least two continuing education units (“CEUs”) each licensure year. At least 1.0 of those CEUs shall be earned in professional studies.

Certemy Resources:

Instructional Video – How to Submit a Renewal Through Certemy – Video only

Instructional Video – How to Submit a Renewal Through Certemy – Video and ASL

User guide 

Dedicated support team contact:

Provisional License Extension Request Information

If you are eligible to renew your provisional license (renewed three times, and submitting a provisional extension request), you must submit a complete Provisional License Extension Request with your complete renewal packet to be considered for an extension. On the renewal application simply indicate that “yes” you need to submit a provisional extension request and complete this section of the application.

Provisional Extension Request Checklist

Provisional License Renewal 2024 Notice – Please upload the certification/information that qualifies you to continue to hold a provisional license to “current certifications and classifications” section on the renewal application.

(f) The Board shall not for any reason renew or extend a provisional license for a fifth time, with the exception of servicemembers who qualify for an extension under Paragraph (h) of this Rule

Board policy for renewal year 2024 – EIPA grading delay – Please upload the confirmation of having sat for the EIPA on or before March 1, 2024 to “current certifications and classifications” section on the renewal application.

Additional Information

CEU requirements to renew (rev 4/2024)

Short Term Interpreting Registration

What do I need to do to get my license back? (For lapsed licensees)

If you need to update your contact information (address, email, or phone number) with the Board please send any updates via email to the